Manual Refill Queue

The Manual Refill Queue (MRQ) is a new feature that allows you to set refill reminders in QuickScrip. This can be useful for pre-filling scrips for maintenance medications. This feature needs to be activated before it can be used. For setup, please contact Cost Effective Computers.

On the day the prescription is scheduled to be refilled, QuickScrip will display an alert at the bottom of the screen. The message RefQUE displays the number of prescriptions waiting to be refilled.

Viewing and Filling from the MRQ

You can go to the Refill Queue (Rx Processing Menu, Option 9) to see a list of scrips scheduled to be refilled. (IVR users, this feature shares the same screen as your IVR Queue). By Default, the MRQ will only display scrips that are scheduled to be filled today or were supposed to be filled in the past.

Select the scrip and either choose to fill it or delete it from the queue. Filling the scrip will automatically take you into the fill screen and automatically fill the information in for you.

The menu at the bottom of the screen will allow you to show all scrips in the queue, print specific scrips, or sort the scrips by patient and date.

Adding Scrips to the MRQ

There are 5 ways to add scrips to the manual refill queue.

In the FILL Screen

While in the Fill screen, you can select a prescription and press 'Ctrl + F11. This will prompt you for how many days from today you would like to refill the scrip. You can also enter a specific date in either mmddyy or mm/dd/yy formats.

In the EDIT screen

While in the EDIT screen, you can select a prescription and press 'Ctrl + F11. This will prompt you for how many days from today you would like to refill the scrip. You can also enter a specific date in either mmddyy or mm/dd/yy formats.

Insurance Rejects

Specific insurance rejects will trigger an MRQ prompt. If you get a Refill Too Soon reject, QuickScrip will prompt you to enter the scrip into the MRQ. Type (Q)ue. You will be asked for the number of days until it needs to be refilled.

In the SIG lines

If you want a prescription to be re-entered into the MRQ every time it is filled, special commands must be entered into the SIG lines. This option is ideal for maintenance medications.

• Entering /RFQ into the SIG lines will place the scrip into the MRQ and automatically calculate the refill date.
  The calculation is:
  [dispense date] + [days supply] – [grace days*] = refill date
  *the number of grace days is 1 grace day per 7 days of days supply. If the days supply is zero, then QuickScrip will ask for the number of days.
  

• Entering /RFQ=x will bypass the above calculation and will just add X days to the dispense date.

NOTE: These commands must be entered PRIOR to entering your initials or the scrip will NOT be added to the MRQ.

Syncing Program

QuickSCRIP also features a prescription syncing program that allows you to set reminders for multiple scrips for the same patient.

Click here to see our user guide on the Syncing Program.