Custom Alerts

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QuickSCRIP allows you to display custom text messages, both for drugs and for customers. This alert will require the technician to type "OK" before they can bypass the alert.

Alerts While Filling a Prescription These alerts will pop up in the FILL screen, when you process a prescription. To create an alert, follow these step:

  1. Go to the Drug File Maintenance or Customer File Maintenance screen
  2. Search for the specific drug or customer you would like to create an alert for.
  3. Hit F11 to pull up the Drug/Customer Notes Screen.
  4. Type /ALERT followed by your alert message.
  5. Any time a prescription is filled with that specific drug or customer, the alert will appear.

Alerts While Viewing a Charge Account. These alerts will pop up only when you view a customer's charge account info. These alerts only work on patients and cannot be attached to a drug.

  1. Go to the Customer File Maintenance screen
  2. Search for the specific customer you would like to create an alert for.
  3. Hit F11 to pull up the Customer Notes Screen.
  4. Type /CHGALERT followed by your alert message.

Alerts For Both Charge Accounts and Prescription Processing. This command combines the functions of the above two. Any alerts made with this command will be viewed in both the Fill screen and the charge account screen.

  1. Go to the Customer File Maintenance screen
  2. Search for the specific customer you would like to create an alert for.
  3. Hit F11 to pull up the Customer Notes Screen.
  4. Type /ALERTCHG followed by your alert message.

Click here to return back to the parent guide for Patient and Drug Alerts.